STE Africa is an innovation-driven technology house that offers smart technology and
engineering solutions for different customers across different industries.
By leading in innovative solar energy technologies, we can accelerate the transition to a cleaner, more sustainable future.
“Born with a clear purpose of empowering telecom and engineering sectors with smart solutions.”
We are a specialized end-to-end system integrator partnering with global vendors to deliver excellence.
“To be digital transformation part of choice for telecom and engineering solutions in Africa”
• Deliver innovative solutions
• Ensure Business Excellence
• Innovate Agile Solutions
• Create Sustainable Impact
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Goal: Understand the customer's specific needs and define the most suitable solution. Tasks: Initial contact with the customer to gather their expectations (internet speed, electrical power, etc.). Feasibility study: verify network coverage, existing infrastructure, etc. Presentation of a personalized offer: detail the services offered, rates, and installation timeframes.
Goal: Set up the necessary equipment to provide services to the customer. Tasks: Delivery of equipment to the customer's site. Installation of equipment (internet boxes, smart meters, etc.) by qualified technicians. Cabling and configuration of equipment.
Goal: Ensure the successful commissioning of services and resolve any issues. Tasks: Activation of services (internet, electricity). Performance testing to verify the quality of services. Customer training on the use of equipment and services. Customer follow-up to ensure satisfaction.
Goal: The customer fully benefits from the subscribed services. Task: Delivery of contractual documents and invoices. Provision of customer support to answer questions and resolve any issues.
« Discover why our customers choose us. Read their testimonials below. »
"I've been a customer for over 5 years and have always been impressed with the reliability of your services. The installation was quick and efficient, and the customer support team is always helpful."
"Switching to your company was one of the best decisions I've made. The internet speeds are incredibly fast, and the energy rates are very competitive. I'm so glad I found you!"
"The technician who came to install my new equipment was friendly, knowledgeable, and efficient. He explained everything clearly, and I'm really happy with the results."
« Entrust us with your new project, our team of experts is at your service. »
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